⚠ Before starting: Present and review the written service agreement with the customer. Confirm water-side scope only. Check shutoff valves. Confirm no pre-existing damage. If ANY concern exists, use the Decline Service button.
🔧 Filter Replacement
0/15
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💧 Vinegar Flush
0/24
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📷 Photos (tap to add)
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Service Scope Reference
✅ Water-Side Only — What We Do
• Inlet filter replacement (H98-510-S)• Vinegar descale flush (3 gal / 45–90 min)• Pre/post photos & digital service report• Review shutoff valve condition (observe only)
✕ NEVER Do — Outside Scope
• Open the unit (remove any panels)• Touch gas lines or gas connections• Replace shutoff valves• Use any chemical descalers• Diagnose error codes internally• Touch electrical components• Perform any repair work
⚠ Right to Decline — Mandatory Refuse Conditions
• Inoperative or missing shutoff valves• Visible damage to unit, fittings, or connections• Evidence unit has been opened or modified• Chemical descalers previously used• Customer refuses to sign service agreement• Any safety concern — trust your judgment